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Latest insights and musings from the LEVO team

Stay up-to-date with the latest industry news as our team explores new innovations, trends and insights from across the globe.

Your CX strategy might be costing you more than you think

It rarely starts with a major failure.  More often, it’s the small things: a confusing form, a delayed response, a customer asked to repeat their story...again.  These aren’t the kind of issues that show up red on your dashboard, but they’re the ones that are quietly pushing customers away. This

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Ai is already changing your business. Are you letting it?

You can’t manage this change. You have to lead it.  Generative AI has landed in the hands of your employees - and they’re already using it. Not because of a grand rollout. Not because they’ve been trained. Because it’s powerful, accessible, and often better than what your company provides.  So, wh

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LEVO has been a true partner, moving at pace to help us achieve outcomes. Where other consultancies spend months working on powerpoints, LEVO were straight into action helping us achieve our business objectives in a very hands on and pragmatic way.

Donna Jiang
Program Manager of Australian Red Cross
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LEVO acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to them, their culture, & their Elders, past & present. We also acknowledge and pay our respects to the Māori of Aotearoa, New Zealand.


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